Property Amenities

Activities

  • 24-hour fitness facilities
  • 24-hour health club
  • Outdoor pool
  • Outdoor pool (surcharge)

Business services

  • Ballroom(s)
  • 24-hour business center

Food and drink

  • Bar/lounge
  • Refrigerator
  • Refrigerator (on request)
  • Refrigerator (surcharge)
  • Wedding services

Parking

  • Free parking nearby
  • Free self parking
  • Free valet parking

Property services

  • 24-hour front desk
  • ATM/banking
  • Concierge services
  • Conference space
  • Connecting/adjoining rooms available
  • Dry cleaning/laundry services
  • Elevator/lift
  • Express check-in
  • Express check-out
  • Free newspapers in lobby
  • Gift shops or newsstand
  • Luggage storage
  • Porter/bellhop
  • Safe-deposit box at front desk
  • Smoke-free property
  • Pets allowed

In-Room Amenities

Bedding and linens

  • Free cribs/infant beds
  • Down comforter
  • Egyptian-cotton sheets
  • Hypo-allergenic bedding available
  • Linens provided
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer

Features

  • Air conditioning
  • Blackout drapes/curtains
  • Desk
  • In-room safe (laptop compatible)
  • Iron/ironing board

Food and drink

  • Coffeemaker
  • Complimentary coffee
  • Mini-fridge

Media and electronics

  • Cable TV service
  • Pay movies
  • Phone
  • Premium TV channels
  • Free WiFi

Services

  • Free newspaper

Reviews

The Westin Oaks Houston at the Galleria

961 Reviews #118 of 610 hotels in Houston

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    309
  • Very Good
    314
  • Average
    181
  • Poor
    88
  • Terrible
    69

Recent Reviews

Mia T wrote a review on May 03, 2023
Trip Type:

Great Location, Lackluster Front Desk Staff

The front desk staff is incompetent, rude, not friendly, and degrading. I’ve stayed at this hotel many times any always have issues upon check-in. The front desk staff makes the first impression and...
Jonathan P wrote a review on March 29, 2023
Trip Type:

Terrible Experience

Management here was very unprofessional during my stay here. A taller Caucasian manager came in my room without knocking while I was in the room. The room was also not 100% clean, as there was female...
Sandra D wrote a review on March 16, 2023
Trip Type:

No room service after 7:00

The hotel was clean and comfortable but no room service after 7:00 p.m. I have traveled around the world and not once have I ever had a hotel not have room service stop at 7:00. So weird. I had to...

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.