Do not stay here..this hotel sucks!!
Our kids had a sports tournament in the area. We had so many issues here. First, our shower head didnt work. Second, housekeeping never serviced our room ( the Covid excuse is just stupid now and...
Nice hotel, customer service could use improvement
This is a nice hotel with lots of amenities and convenient location. The reason for a 3 star review as opposed to 5 is the following: When presented with a small issue on Sunday morning the 2 front...
The accommodations were perfect
Came in for a weekend trip to visit family and the location was perfect. It was right off the highway and easily accessible to many restaurants and shops. Location was a little tricky but finally...
Policies
Deposit & Cancellation Policies
Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.
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Second, housekeeping never serviced our room ( the Covid excuse is just stupid now and...","rating":1,"meta_data":{"tripadvisor":{"rating_image_url":"https:\/\/www.tripadvisor.com\/img\/cdsi\/img2\/ratings\/traveler\/s1.0-25881-5.svg","url":"https:\/\/www.tripadvisor.com\/ShowUserReviews-g55704-d12243644-r874333244-Courtyard_by_Marriott_Houston_Northwest_Cypress-Cypress_Texas.html?m=25881#review874333244","data":{"id":"874333244","lang":"en","location_id":"12243644","published_date":"2023-01-07T18:23:46-0500","rating":1,"helpful_votes":"0","rating_image_url":"https:\/\/www.tripadvisor.com\/img\/cdsi\/img2\/ratings\/traveler\/s1.0-25881-5.svg","url":"https:\/\/www.tripadvisor.com\/ShowUserReviews-g55704-d12243644-r874333244-Courtyard_by_Marriott_Houston_Northwest_Cypress-Cypress_Texas.html?m=25881#review874333244","trip_type":"Family","travel_date":"2023-01","text":"Our kids had a sports tournament in the area. We had so many issues here. First, our shower head didnt work. 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Star Ratings
Star-ratings are a way you can learn what to generally expect in regards to quality and service when you book a hotel. Five-stars is the highest rating.
5 stars: No detail is left unaccounted for at these breathtaking luxury hotels. With a plethora of amenities, above-and-beyond accommodations, and stellar service, you’ll feel like royalty during your stay.
4 stars: These outstanding hotels offer a high degree of accommodation, premium in-room amenities, facilities and service.
3 stars: The hotels offer quality accommodations with a good selection of in-room amenities, facilities and service.
2 stars: These hotels provide good value with modest accommodations, adequate in-room amenities, facilities and service. Offering limited extras, these hotels are affordably priced.
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