Property Amenities

Property services

  • Laundry facility - coin operated
  • 24-hour front desk
  • Air conditioning (surcharge)
  • ATM/banking
  • Coffee/tea in common areas
  • Conference space
  • Connecting/adjoining rooms available
  • Dry cleaning/laundry services
  • Elevator/lift
  • Express check-in
  • Express check-out
  • Free newspapers in lobby
  • Gift shops or newsstand
  • Multilingual staff
  • Pool sun loungers
  • Safe-deposit box at front desk
  • Smoke-free property
  • Television in common areas

Activities

  • 24-hour fitness facilities
  • Free use of nearby fitness center
  • Outdoor pool
  • Outdoor pool (surcharge)

Business services

  • 24-hour business center
  • Ballroom(s)
  • Computer station
  • Meeting rooms

Food and drink

  • Bar/lounge
  • Coffee/tea in common areas
  • Microwave (on request)
  • Microwave (surcharge)
  • Refrigerator
  • Refrigerator (on request)
  • Refrigerator (surcharge)
  • Restaurant
  • Wedding services

Shuttles and transportation

  • Free area shuttle
  • Limo or town car service available

Internet access in public areas

  • Free WiFi
  • Wireless internet

In-Room Amenities

Bedding and linens

  • Free cribs/infant beds
  • Hypo-allergenic bedding available
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Features

  • Air conditioning
  • In-room safe (laptop compatible)
  • Iron/ironing board

Food and drink

  • Coffeemaker
  • Complimentary coffee
  • Microwave
  • Mini-fridge

Media and electronics

  • Cable TV service
  • LCD TV
  • Pay movies
  • Premium TV channels
  • Video-game console

Services

  • Free newspaper

Reviews

Hilton Garden Inn Houston NW/Willowbrook

848 Reviews #53 of 627 hotels in Houston

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    489
  • Very Good
    230
  • Average
    69
  • Poor
    27
  • Terrible
    33

Recent Reviews

Andrew G wrote a review on June 28, 2024
Trip Type:

Vehicles have been broken into during my stay

They elevators were down had to hike the stairs to the 6th floor multiple times, front desk customer service is terrible, rooms won’t stay cool had to buy fans just to stay cool in the room, room...
avic33391 wrote a review on April 07, 2024
Trip Type: Family

Unpleasant place

Outdated worn down place. Dirty carpet in halways and in the room. Pool is closed, looks like it will be awile before opening. Thin walls, can hear your neighbors. Dirty toilet bowl, someone's hair...
Douglas E wrote a review on June 02, 2023
Trip Type:

Another great visit

Since our daughter moved to Cypress over 5 years ago, this has been our preferred hotel. Our latest visit was 5/29/23 through 6/2/23. Every staff member was pleasant and helpful from Andrew at the...

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.