Vehicles have been broken into during my stay
They elevators were down had to hike the stairs to the 6th floor multiple times, front desk customer service is terrible, rooms won’t stay cool had to buy fans just to stay cool in the room, room...
Unpleasant place
Outdated worn down place. Dirty carpet in halways and in the room. Pool is closed, looks like it will be awile before opening. Thin walls, can hear your neighbors. Dirty toilet bowl, someone's hair...
Another great visit
Since our daughter moved to Cypress over 5 years ago, this has been our preferred hotel. Our latest visit was 5/29/23 through 6/2/23. Every staff member was pleasant and helpful from Andrew at the...
Policies
Deposit & Cancellation Policies
Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.
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Star Ratings
Star-ratings are a way you can learn what to generally expect in regards to quality and service when you book a hotel. Five-stars is the highest rating.
5 stars: No detail is left unaccounted for at these breathtaking luxury hotels. With a plethora of amenities, above-and-beyond accommodations, and stellar service, you’ll feel like royalty during your stay.
4 stars: These outstanding hotels offer a high degree of accommodation, premium in-room amenities, facilities and service.
3 stars: The hotels offer quality accommodations with a good selection of in-room amenities, facilities and service.
2 stars: These hotels provide good value with modest accommodations, adequate in-room amenities, facilities and service. Offering limited extras, these hotels are affordably priced.
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