Pack your Patience
Before I dive into any of the issues we had, and there were several, I want to say the staff at this hotel is the best I have encountered in all my travels. It’s not an exaggeration. And I have...
Cockroach in Room!
I'd highly recommend you avoid this hotel. I was originally booked to stay for 4 nights from the 27th – 31st Aug but unfortunately after only 1.5 hours in my room a cockroach had managed to find it’s...
Not as nice as it used to be.
Room was warm when I checked in. After being in the room for over an hour the room is still warm, the thermast has not dropped. The bathroom sink fills up with water when the tap is on and is very...
Policies
Deposit & Cancellation Policies
Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.
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Star Ratings
Star-ratings are a way you can learn what to generally expect in regards to quality and service when you book a hotel. Five-stars is the highest rating.
5 stars: No detail is left unaccounted for at these breathtaking luxury hotels. With a plethora of amenities, above-and-beyond accommodations, and stellar service, you’ll feel like royalty during your stay.
4 stars: These outstanding hotels offer a high degree of accommodation, premium in-room amenities, facilities and service.
3 stars: The hotels offer quality accommodations with a good selection of in-room amenities, facilities and service.
2 stars: These hotels provide good value with modest accommodations, adequate in-room amenities, facilities and service. Offering limited extras, these hotels are affordably priced.
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