Nice room - lousy staff
Rooms were well decorated and a decent size but the staff was just not friendly or helpful at all. It felt like I was doing them a disservice by being there. Parking is around $30 a night but you...
Praise for the Customer Service
If I were to stay at this hotel again it would likely be because of the EXCEPTIONAL customer service provided, especially by Judith Gravesande. Just all around warm, inviting, responsive, efficient...
Last minute room cancellation
Today would have been my second time staying at this hotel. However, when I arrived in Houston I was notified via email that my room was canceled. I called to find out what happen to my reservation...
Policies
Deposit & Cancellation Policies
Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.
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