Property Amenities

Activities

  • 24-hour fitness facilities
  • Indoor pool
  • Indoor pool (surcharge)
  • Outdoor pool
  • Outdoor pool (surcharge)

Business services

  • Ballroom(s)

Food and drink

  • Bar/lounge
  • Free bottled water
  • Wedding services

Property services

  • 24-hour front desk
  • ATM/banking
  • Concierge services
  • Conference space
  • Connecting/adjoining rooms available
  • Dry cleaning/laundry services
  • Elevator/lift
  • Express check-in
  • Express check-out
  • Free newspapers in lobby
  • Free weekday newspaper
  • Gift shops or newsstand
  • In-room massage available
  • Luggage storage
  • Multilingual staff
  • Pool sun loungers
  • Porter/bellhop
  • Smoke-free property
  • Television in common areas

In-Room Amenities

Bedding and linens

  • Free cribs/infant beds
  • Hypo-allergenic bedding available
  • Linens provided
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra beds (free)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shower/tub combination

Features

  • Air conditioning
  • Desk
  • In-room safe
  • Iron/ironing board
  • Separate sitting area
  • Slippers

Food and drink

  • Coffeemaker
  • Complimentary coffee

Media and electronics

  • Cable TV service
  • Flat-panel TV
  • Pay movies
  • Phone
  • Premium TV channels

Services

  • Free newspaper

Reviews

JW Marriott Houston by the Galleria

214 Reviews #10 of 615 hotels in Houston

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    192
  • Very Good
    14
  • Average
    5
  • Poor
    4
  • Terrible
    3

Recent Reviews

Ronka S wrote a review on April 29, 2024
Trip Type:

Excellent Service

I truly enjoyed my stay from Valet to check out! Excellent customer service at this location. Special thanks to the Valet team who went over and beyond for my family. We traveled with 3 small kids in...
Jacquline S wrote a review on April 29, 2024
Trip Type:

Excellent location and great staff

I really enjoyed my stay. The staff was excellent. There's a few guys from the valet who did excellent work getting us to and from our destinations with the complimentary shuttle. Lewis. Treaven and...
Beonke H wrote a review on April 29, 2024
Trip Type:

Shuttle service

The shuttle service was great! Very nice people, and I felt safe. The bed was amazingly comfortable, and the hotel was very convenient to all of our events.

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.