Property Amenities

Activities

  • 24-hour fitness facilities
  • Indoor pool
  • Indoor pool (surcharge)
  • Outdoor pool
  • Outdoor pool (surcharge)

Business services

  • Ballroom(s)

Food and drink

  • Bar/lounge
  • Free bottled water
  • Wedding services

Property services

  • 24-hour front desk
  • ATM/banking
  • Concierge services
  • Conference space
  • Connecting/adjoining rooms available
  • Dry cleaning/laundry services
  • Elevator/lift
  • Express check-in
  • Express check-out
  • Free newspapers in lobby
  • Free weekday newspaper
  • Gift shops or newsstand
  • In-room massage available
  • Luggage storage
  • Multilingual staff
  • Pool sun loungers
  • Porter/bellhop
  • Smoke-free property
  • Television in common areas

In-Room Amenities

Bedding and linens

  • Free cribs/infant beds
  • Hypo-allergenic bedding available
  • Linens provided
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra beds (free)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shower/tub combination

Features

  • Air conditioning
  • Desk
  • In-room safe
  • Iron/ironing board
  • Separate sitting area
  • Slippers

Food and drink

  • Coffeemaker
  • Complimentary coffee

Media and electronics

  • Cable TV service
  • Flat-panel TV
  • Pay movies
  • Phone
  • Premium TV channels

Services

  • Free newspaper

Reviews

JW Marriott Houston by the Galleria

207 Reviews #7 of 617 hotels in Houston

TripAdvisor Traveler Rating

  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    184
  • Very Good
    13
  • Average
    5
  • Poor
    3
  • Terrible
    2

Recent Reviews

Patrick B wrote a review on April 21, 2024
Trip Type:

Excellent thank you

The Service in this hotel was excellent. The waiter Muhammad was most helpful friendly and efficient. I would highly recommend this hotel to friends and work colleagues. The staff at the bar was...
Lauren S wrote a review on April 19, 2024
Trip Type:

Great food, lovely staff and clean hotel!

Staff at the hotel are so welcoming - from the restaurant to the events space (Maria, Mohammed, Emily, John, Chef Edgar). It was a lovely stay, the food is great and everywhere is nice and clean!
AndrewR587 wrote a review on April 12, 2024 Golden Valley, Minnesota
Trip Type: Friends getaway

Great hotel - even greater lounge experience

The recent room renovations made for a comfortable experience overall, the gym was expansive by hotel standards, the rooftop pool was a nice touch, but it was Delia in the club lounge who made my...

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.