Property Amenities

Activities

  • 24-hour fitness facilities
  • Indoor pool
  • Indoor pool (surcharge)
  • Outdoor pool
  • Outdoor pool (surcharge)

Business services

  • Ballroom(s)

Food and drink

  • Bar/lounge
  • Free bottled water
  • Wedding services

Property services

  • 24-hour front desk
  • ATM/banking
  • Concierge services
  • Conference space
  • Connecting/adjoining rooms available
  • Dry cleaning/laundry services
  • Elevator/lift
  • Express check-in
  • Express check-out
  • Free newspapers in lobby
  • Free weekday newspaper
  • Gift shops or newsstand
  • In-room massage available
  • Luggage storage
  • Multilingual staff
  • Pool sun loungers
  • Porter/bellhop
  • Smoke-free property
  • Television in common areas

In-Room Amenities

Bedding and linens

  • Free cribs/infant beds
  • Hypo-allergenic bedding available
  • Linens provided
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra beds (free)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shower/tub combination

Features

  • Air conditioning
  • Desk
  • In-room safe
  • Iron/ironing board
  • Separate sitting area
  • Slippers

Food and drink

  • Coffeemaker
  • Complimentary coffee

Media and electronics

  • Cable TV service
  • Flat-panel TV
  • Pay movies
  • Phone
  • Premium TV channels

Services

  • Free newspaper

Reviews

JW Marriott Houston by the Galleria

45 Reviews #97 of 610 hotels in Houston

TripAdvisor Traveler Rating

  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    39
  • Very Good
    5
  • Average
    2
  • Poor
    0
  • Terrible
    1
  • GreenLeader Bronze level
  • 2022 Travelers Choice

Recent Reviews

Tracy S wrote a review on May 08, 2023
Trip Type:

Great Hotel in Houston

Beautiful hotel in a perfect location by Houston's Galleria. The staff was excellent and went above and beyond to make our stay memorable. Stray Horse, the hotel's restaurant had a great happy hour...
Cheryl K wrote a review on May 08, 2023 Clifton Park, New York
Trip Type:

Business Shopping and a Foodie Haven

I can’t say enough about this property. Aaliyah made my check in super easy. The room is beautiful and the concierge lounge is great. All of the staff is friendly and helpful. I had every question. I...
Zaneta G wrote a review on May 05, 2023
Trip Type:

Amazing Hospitality and Services

I stayed at this hotel for 3 nights. Customer Service from the time of check in up until check out was phenomenal. Professionalism was at an all time high and much appreciated from the staff as every...

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.