Diamond status and pre-paid room got us a 3 hour wait in the lobby.
We are very disappointed with what we endured during check-in on 30 MAR 2024. A reservation for a NONREFUNDABLE, one bedroom king suite was made on 11 FEB 24, and the PAYMENT POSTED to my credit card...
Great location and large rooms
Great location to Minute Maid Park and the convention center. On each floor, half of the rooms are Hampton and the other half are Homewood. Suites are large and views from upper floors are amazing...
Disappointing for a Hilton
Disappointing for a Hilton, just ok. For a six night stay, I was dismayed, that upon our arrival, on top of your nightly charge, which I had payed in advance, they had us put $75 PER NIGHT on hold...
Policies
Deposit & Cancellation Policies
Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.
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