Not Hilton Family Standard.
Front staff was helpful and good location near the mall.
We booked a room with two beds but downgraded to one bed room, front desk told they will reduce the rate but never applied at check-out...
Poor Representation of the Hilton and Embassy Suites brands
To start off positive, the staff was very friendly. I did find it interesting that when I was speaking to one of the front desk staff about the problem locating a working ice machine, the person with...
Embassy Suites GALLERIA HOUSTON.
Elevators are in need of repair. One arrives to the lobby level and takes about 2 minutes to go down the last inch before the door opens. The other one bounces at every stop.
We arrived on...
Policies
Deposit & Cancellation Policies
Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.
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