Rude Frobt Desk Staff
The visit itself was fine. Not great… the iron in the room didn’t work it’s seemed like a runner down billing.
I called to ask a question about my bill about 9:30 pm 4/21. All I asked was why I got...
Wonderful safe hotel
Wonderful hotel, safe area, clean; room was spacious, the sofa bed was comfortable, nice walk in shower, staff was friendly. Zero issues. Bed was comfortable, pillows plush, parking was well lit even...
Suite, Price, Location, Staff
Hotel halls are warm. Lobby climate is good. The room was very large . They upgraded us to a suite for being Bonvoy member. Very large suite with full size refrigerator, stove, dishwasher and plates...
Policies
Deposit & Cancellation Policies
Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.
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CHI St. Luke's Health-The Vintage Hospital is also a short walk from the hotel.<\/p>","why_we_like_it":null,"staff_pick":"","why_we_like_it_list":["You'd be hard-pressed to find lower rates ","The shopping center, Vintage Park, is right outside the door, perfect for anyone wanting to get out of the hotel but not go far","If exploring the city of Houston isn't on your agenda, there's no better place to unwind at night by watching a favorite HBO movie or show ","Full kitchens, spacious living areas, and private bedrooms offer the comforts of home","Wake up to our hotel's signature breakfast and enjoy a free buffet before exploring Vintage Park"],"what_you_need_to_know":["COVID-19 safety protocols are in place to meet and\/or exceed county guidelines, & increased cancellation flexibility may be available","Go for a run or enjoy the fresh air at the Vintage park near the property","Swing by the Restore Gourmet Pantry for snacks, beverages, and ready-to-go meals any time of day or night to 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Star Ratings
Star-ratings are a way you can learn what to generally expect in regards to quality and service when you book a hotel. Five-stars is the highest rating.
5 stars: No detail is left unaccounted for at these breathtaking luxury hotels. With a plethora of amenities, above-and-beyond accommodations, and stellar service, you’ll feel like royalty during your stay.
4 stars: These outstanding hotels offer a high degree of accommodation, premium in-room amenities, facilities and service.
3 stars: The hotels offer quality accommodations with a good selection of in-room amenities, facilities and service.
2 stars: These hotels provide good value with modest accommodations, adequate in-room amenities, facilities and service. Offering limited extras, these hotels are affordably priced.
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