Property Amenities

Property services

  • Express check-in
  • Elevator/lift
  • 24-hour front desk
  • Conference space
  • Express check-out
  • Tours/ticket assistance
  • Dry cleaning/laundry services
  • Smoke-free property
  • Safe-deposit box at front desk
  • Luggage storage
  • Concierge services
  • Gift shops or newsstand
  • Free newspapers in lobby

Business services

  • Business center
  • Meeting rooms

Food and drink

  • Restaurant
  • Health club
  • Wedding services

Parking

  • Electric car charging station
  • Valet parking (surcharge)

Shuttles and transportation

  • Limo or town car service available

In-Room Amenities

Services

  • Turndown service
  • Free newspaper
  • Daily housekeeping

Features

  • Air conditioning
  • Hair dryer (on request)
  • Iron/ironing board
  • Iron/ironing board (on request)
  • In-room safe (laptop compatible)
  • Desk

Food and drink

  • Refrigerator

Media and electronics

  • Phone
  • Free local calls
  • LCD TV
  • Limited WiFi (surcharge) device count
  • WiFi (surcharge)
  • iPad

Bathroom

  • Towels provided
  • Free toiletries
  • Hair dryer

Bedding and linens

  • Linens provided
  • Rollaway/extra beds (surcharge)

Reviews

JW Marriott Houston Downtown

1,332 Reviews #30 of 617 hotels in Houston

TripAdvisor Traveler Rating

  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    988
  • Very Good
    212
  • Average
    65
  • Poor
    36
  • Terrible
    31

Recent Reviews

U9908Wfish wrote a review on April 15, 2024
Trip Type:

Terrific stay on Main St

Michelle and Geno at the front desk were exceptionally welcoming after a long night of travel. I was accommodated quickly but never rushed. Michelle was also there for my checkout and was once again...
CMKTravel99 wrote a review on March 28, 2024 Boca Raton, Florida
Trip Type: Friends getaway

Amazing Stay in Downtown Houston. Excellent staff, but beware of hidden price increases

Amazing stay at JW Marriott Downtown Houston. This was my first time to Houston and I booked the JW Marriott due to its central location and modern rooms. Before I even arrived, Michelle as the front...
cassiephillips1 wrote a review on March 16, 2024 Little Rock, Arkansas
Trip Type:

Disappointment

We purchased the concierge level 1 room - it was not worth the money. The room is decent with a nice tub but thats where it ends. The concierge lounge has almost nothing in it aside from some waters...

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.