Property Amenities

Property services

  • Express check-in
  • Elevator/lift
  • 24-hour front desk
  • Conference space
  • Express check-out
  • Tours/ticket assistance
  • Dry cleaning/laundry services
  • Smoke-free property
  • Safe-deposit box at front desk
  • Luggage storage
  • Concierge services
  • Gift shops or newsstand
  • Free newspapers in lobby

Business services

  • Business center
  • Meeting rooms

Food and drink

  • Restaurant
  • Health club
  • Wedding services

Parking

  • Electric car charging station
  • Valet parking (surcharge)

Shuttles and transportation

  • Limo or town car service available

In-Room Amenities

Services

  • Turndown service
  • Free newspaper
  • Daily housekeeping

Features

  • Air conditioning
  • Hair dryer (on request)
  • Iron/ironing board
  • Iron/ironing board (on request)
  • In-room safe (laptop compatible)
  • Desk

Food and drink

  • Refrigerator

Media and electronics

  • Phone
  • Free local calls
  • LCD TV
  • Limited WiFi (surcharge) device count
  • WiFi (surcharge)
  • iPad

Bathroom

  • Towels provided
  • Free toiletries
  • Hair dryer

Bedding and linens

  • Linens provided
  • Rollaway/extra beds (surcharge)

Reviews

JW Marriott Houston Downtown

1,286 Reviews #25 of 605 hotels in Houston

TripAdvisor Traveler Rating

  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    960
  • Very Good
    205
  • Average
    64
  • Poor
    29
  • Terrible
    28

Recent Reviews

BiztravellerME wrote a review on November 06, 2022 Dubai, United Arab Emirates
Trip Type: Business

Very ‘Marriot’, everything just works

Stayed twice in October on business trips. Great experience in both occasions although I didn’t really spend much time in the hotel other than to eat and sleep. The food’s great, both the breakfast...
davemh333 wrote a review on November 02, 2022 Houston, Texas
Trip Type: Solo travel

Underwhelming

Not a great start, as the receptionist insisted that they didn’t have a reservation for me. Fortunately, I had the confirmation number. Turned out they had my first and last names switched around...
kimmer0924 wrote a review on August 20, 2022 Beaumont, Texas
Trip Type: Friends getaway

This place is a JOKE!

Literally the absolute worst experience. The hotel is under construction which they fail to tell you, so good luck getting to your room in a timely fashion. We requested our car from the valet and 45...

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.