Property Amenities

Property services

  • Express check-in
  • Elevator/lift
  • 24-hour front desk
  • Conference space
  • Express check-out
  • Tours/ticket assistance
  • Dry cleaning/laundry services
  • Smoke-free property
  • Safe-deposit box at front desk
  • Luggage storage
  • Concierge services
  • Gift shops or newsstand
  • Free newspapers in lobby

Business services

  • Business center
  • Meeting rooms

Food and drink

  • Restaurant
  • Health club
  • Wedding services

Parking

  • Electric car charging station
  • Valet parking (surcharge)

Shuttles and transportation

  • Limo or town car service available

In-Room Amenities

Services

  • Turndown service
  • Free newspaper
  • Daily housekeeping

Features

  • Air conditioning
  • Hair dryer (on request)
  • Iron/ironing board
  • Iron/ironing board (on request)
  • In-room safe (laptop compatible)
  • Desk

Food and drink

  • Refrigerator

Media and electronics

  • Phone
  • Free local calls
  • LCD TV
  • Limited WiFi (surcharge) device count
  • WiFi (surcharge)
  • iPad

Bathroom

  • Towels provided
  • Free toiletries
  • Hair dryer

Bedding and linens

  • Linens provided
  • Rollaway/extra beds (surcharge)

Reviews

JW Marriott Houston Downtown

1,294 Reviews #26 of 601 hotels in Houston

TripAdvisor Traveler Rating

  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
  • Excellent
    965
  • Very Good
    205
  • Average
    64
  • Poor
    32
  • Terrible
    28

Recent Reviews

Noahneh wrote a review on January 06, 2023 Las Vegas, Nevada
Trip Type: Family

Not up to JW Marriott standards

Probably the worst JW Marriott I’ve stayed at. 1. It’s time for a remodel. 2. The rooms are noisy, particularly with the light rail in front. 3. Elevators are slow. 4. Failing equipment in the rooms...
traveler056 wrote a review on December 30, 2022 houston
Trip Type:

Perfect stay!

Perfect stay! We were celebrating a significant anniversary and the hotel was kind enough to upgrade us to a lovely suite and gave us champagne and dessert. We also went to the lounge which was...
Lars A wrote a review on December 29, 2022
Trip Type:

Boutique Luxury in a JW

Stayed for a couples weekend and loved it! The rooms are elegant, the restaurant is excellent, and the hotel is like a work of art. It’s also in a great location in the heart of downtown with the...

Policies

Deposit & Cancellation Policies

Deposit and cancellation policies vary by room type and/or rate selected. Please see policy information on the checkout page.